Hôtel & Spa Château de La Côte - 3 stars Hotels in Biras

Traveller Reviews Google Hôtel & Spa Château de La Côte

4.1 sur 5 184 reviews

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  5 sur 5 Reviews posted by Vanessa Abernethy on 23/07/2023

  We had a wonderful 3 days celebrating a big birthday with 35 guests at this Château. The location and country outlook is superb and the interior ambience is also wonderful. Very “old world”and rustic but befitting a magnificent building of its age. The star of the 3 days would have to be the food. Breakfast is fairly average but the dinners on all 3 evenings were top class. Compliments to the chef as the formal sit down dinners had every course perfectly executed and the BBQ/Plancha also had good variety. The pool area is lovely and we used it daily. The pool is large. It is worth commenting on the service. The proprietor, Olivier, himself and several of the other staff (special mention also to the barman and the breakfast service staff) were very friendly and welcoming and went out of their way to make sure my needs and the needs of my guests were met. However, sadly this level of service is not noticed across the board and a couple of the women working during the day were a little grumpy and did not have a customer service attitude, as I would expect in an establishment of this class. In addition, the reception, bar and salon area is closed and locked between the hours of 1pm and 4pm and cannot be accessed or used even when the Chateau is booked exclusively. I would understand reception being closed but it would have been nice (and indeed have earned more revenue for the Chateau) had guests been able to have drinks in the afternoon with the bar open. None of this detracted too much from what was an amazing fairytale 3 days. My heartfelt thanks to Olivier and his team for helping make us all feel special while we were your guests. I would recommend a dinner, stay or private event in this chateau to anyone.

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  5 sur 5 Reviews posted by Joseph Wong on 12/08/2023

  I had a very lovely stay for one night. But it was one of the remarkable memories. Relaxing at the swimming pool, having a gentle walk and had a very enjoyable awesome dinner! Staff are super friendly and helpful. I couldn’t speak French at all but they still pay a very good attention to us and serve with their heart. Merci Merci.

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  5 sur 5 Reviews posted by Jane Taylor on 05/03/2023

  We had our wedding week here in late September 2022 and could not have been happier. Olivier and his staff were wonderful, and worked so hard to make all our wedding dreams come true. Please, if you are thinking of hosting your big event or wedding here, just ignore the 1-2 star reviews on here from people who clearly lack imagination & taste. You will not regret it. We can’t wait to come back for anniversaries year after year.